my.mobilosoft

Introduction

Julie Mobilosoft

Nicola Cawet

Customer Mobilosoft

You can find here all the articles related to the operation of the My.Mobilosoft platform in English

🇺🇸 Mobilosoft Support

How do you find the location(s) you want to edit?

Find a location

Information on linking your Instagram and Facebook pages EN

Bulk search & edit

Let's discover the "Information" corner together

Edit general informations

Change the opening hours of a point of sale

How to Update Your Establishment's Opening Hours

Edit images

Edit services

Edit the extra fields

How to use GenAI in the Location Hub?

How to add social media URLs on Mobilosoft

LOCATIONS

Creation and publication of campaigns by franchisees

How to create and publish campaigns from an available template

Creation and publication of national campaigns

What content are you allowed to post when using my.mobilosoft?

What types of Posts are available in my.mobilosoft?

What do you need to publish a simple post through my.mobilosoft

my.mobilosoft -  content for "Simple" Posts

How do I create my banner?

How to use GenAI in the Campaign Hub?

Complete Guide: Launching and Optimizing Your Boost Campaigns on My Mobilosoft

CAMPAIGN LIBRARY

How to use Inbox?

How to use GenAI in the Reviews Hub?

INBOX

How to use the In-Store Conversion Dashboard located under Reportings.

How to use the In-Store Conversion Dashboard

Detailed information about the Reviews dashboard under the Reportings section.

How to manage your reviews dashboard?

Your Guide to Operating the Campaign Hub Like a Pro

Competitive Analysis Guide: Maximize Your Digital Performance

Complete guide to mastering the Campaign Reporting Hub

Complete guide to the Review Reporting Hub (Customer feedback analysis and management)

Complete Guide to the Hub Reporting Locations

How to use the ChatBot Review Reporting?

REPORTING

Settings : Menu Categories (Managers/HQ)

Configurer les services Google & Store Locator

Settings : Menu Services (Managers/HQ)

Settings : Menu Extra fields (Managers/HQ)

Configure Location, Review, Canned Answer & Campaign tags

Settings : Tags Menu (Managers/HQ)

Configure customer reviews response templates

Settings : Canned Answers menu (Managers/HQ)

How to Activate Review Snippets on Your Store Locator: Step-by-Step Guide

SETTINGS

Mobilosoft School platform launch guide

Mobilosoft School

Where does the orange suggestions come from?

Why is my business information orange?

Learn how to remove inappropriate photos from your Google My Business listing.

How to manage inappropriate photos on Google My Business?

Learn how to use Chatbot effectively and to its maximum use!

How to use chatbot - Direct help from our team

Future opening dates Google My Business

GENERAL

MyMobilosoft: Video Management in the Campaign Tab

MyMobilosoft: AI Suggestions Guide in the Review Hub and Campaign Tab

Guide initiale pour notre application mobile

Mymobilosoft : Application Mobile

MyMobilosoft: Linking Google and Facebook Accounts Guide

Understanding and Leveraging Sentiment Analysis

Competitive Analysis: The Complete Guide to Outperforming the Competition

Une analyse approfondie des retours clients en temps réel

Advanced Insights 

Find answers and get help from Intercom Support and Community Experts

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