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MyMobilosoft: AI Suggestions Guide in the Review Hub and Campaign Tab
MyMobilosoft: AI Suggestions Guide in the Review Hub and Campaign Tab
Julie Mobilosoft avatar
Written by Julie Mobilosoft
Updated over 2 months ago

Introduction

This guide introduces the new AI-powered suggestion features available in the Review Hub and Campaign tab of the MyMobilosoft mobile app. These innovative tools enable you to improve user interaction by using AI-generated suggestions to respond to reviews or enrich your campaign descriptions.

I. AI Suggestions in the Review Hub

Objective

  • Quickly and easily enrich your campaign descriptions with AI.

Prerequisites

  • AI must be enabled on your MyMobilosoft platform.

  • You must be at step 3 (Description) of creating or modifying a campaign.

Steps

  1. Access the Review Hub:

    • Log in to the MyMobilosoft mobile app.

    • Go to the Review Hub.
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  2. Identify the AI suggestion area:

    • Locate the colored text area labeled "AI Suggestion". It replaces the "Canned Answers" icon and attracts attention with a shimmering effect.
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  3. Use the AI suggestion:

    • Click on the "AI Suggestion" area.

    • Pre-filled text, generated by OpenAI based on the review analyzed via Troople, appears in the response area.

    • This text is fully editable: you can modify it to suit your style and situation.
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4. "AI Suggestion" button management:

  • Once the text is displayed, the "AI Suggestion" button becomes inactive (grayed out).

  • If you erase the text in the response area, the button becomes clickable again, allowing you to generate a new suggestion.

Important points :

  • Accessibility: The "AI Suggestion" feature is only visible if AI is enabled on your MyMobilosoft platform.

  • Personalization: The text generated by AI is a suggestion, not a final answer. Take the time to review it and personalize it to perfectly match your message.
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II. AI Suggestions in the Campaign Tab

Objective

Quickly and easily enrich your campaign descriptions with AI.

Steps

  1. Access the Campaign tab:

    • Log in to the MyMobilosoft mobile app.

    • Open the Campaign tab.

    • Go to step 3 (Description) when creating or modifying a campaign.
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  2. Locate the "AI Suggestion" area:

    • Locate the colored text area labeled "AI Suggestion". It is located to the right of the word "Description", above the text frame, and highlighted with a shimmering effect.
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  3. Use the AI suggestion:

    • Click on the "AI Suggestion" area.

    • A pop-up window opens with a text area. Write your request (prompt) in this area. Be precise and clear in your request to the AI. For example: "Describe a promotion for a 20% discount on all children's items".
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  4. Validate the AI request:

    • Once you have written your request (prompt), click the "Generate" button.

    • Editable text, generated by the AI based on your request, appears in the description text area.
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  5. "AI Suggestion" area management:

    • As long as there is text in the description area, the "AI Suggestion" area is inactive (grayed out).

    • If you erase the text of the description, the area becomes clickable again, allowing you to generate a new suggestion.
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Important points :

  • Accessibility: The "AI Suggestion" feature is only visible if AI is enabled on your MyMobilosoft platform.

  • Prompt Quality: The quality of the AI suggestion depends on the quality of your request (prompt). The more precise and detailed your request, the more relevant the suggestion will be.

  • Personalization: The text generated by the AI is a suggestion, not a final description. Take the time to review it, modify it, and personalize it to perfectly match your campaign.

Key points to remember :

  • Intuitiveness and Interactivity: The "AI Suggestion" areas are designed to be intuitive and interactive, with visual effects to attract attention.

  • Editable and Customizable: The texts generated by the AI are always editable to allow maximum personalization.

  • AI Activation: The "AI Suggestion" features depend on the prior activation of AI on your MyMobilosoft platform. Check that AI is enabled to take full advantage of these tools.

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