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Competitive Analysis Guide: Maximize Your Digital Performance
Competitive Analysis Guide: Maximize Your Digital Performance
Julie Mobilosoft avatar
Written by Julie Mobilosoft
Updated over 2 months ago

In an increasingly connected world, understanding your digital positioning relative to your competitors is essential to remain competitive. This competitive analysis module provides you with a precise overview of your online performance and highlights opportunities for improvement.

With this tool, you will be able to:

  • Identify direct competitors within your geographical area.

  • Compare your digital performance through key indicators such as Mobiloscore, publication frequency, number of followers, and Google reviews.

  • Detect the strengths and weaknesses of your digital strategy.

  • Implement concrete actions to improve your visibility and online engagement.

Ready to discover where you stand in the digital landscape? Follow this step-by-step guide to make the most of competitive analysis. This version is more engaging and emphasizes the benefits for the user. It also provides a clear vision of the module's objectives.

Preliminary Steps: Search for My Establishment

1. Search for Your Establishment

  • Tag: Filter reviews by specific themes or categories (e.g., "Customer Service," "Cleanliness").

  • Establishment Name: Select one or more establishments to analyze their individual performances.

  • Period: Analyze trends over specific periods (week, month, quarter).

  • Click the Validate button to confirm and start the analysis.

1 - Categorization of Competitors

1.1 Available Categories

  • Define categories to organize your analysis (e.g., "Supermarket").

1.2 Geographical Scope

  • Indicate a distance (in kilometers) to search for nearby competitors (e.g., a radius of 1 km around your store).

1.3 Launch the Search

  • The results will display:

    • The names of competitors (e.g., Carrefour Express Aalst).

    • The Mobiloscore (digital performance on a scale from 0 to 100).

    • The Google rating.

    • Quick links to the competitors' Facebook pages.

  • Click on See more to access detailed insights.

2 - Comparison of Key Data: My Establishment vs. Competitors

2.1 Mobiloscore

  • The Mobiloscore is a digital barometer measuring an establishment's online performance on a scale of 100 points, based on key indicators such as presence, engagement, and online visibility.

Comparison:

  • My establishment: 0%

  • Competitor Test: 0%

2.2 Paid Publication on Facebook

  • Reach: Number of people reached.

  • Frequency of Paid Publication: Number of sponsored posts per day.

Example from October 1st:

  • My establishment reached 9,959 people with 2 sponsored posts.

  • Competitor Test reached no one and did not make any sponsored posts.

👉 CTA: "Let’s go!" (Start creating a boosted campaign).

2.3 Establishment Profile

  • Comparison of available information:

    • My establishment has a complete profile with photos, phone number, website, opening hours, and payment methods.

    • Competitor Test does not present any of this information.

👉 CTA: "Let’s go!" (Access the management module to complete or modify your profile).

2.4 Types of Media in Facebook Posts

  • My establishment uses photos (1 photo).

  • Competitor Test does not publish any media.

👉 CTA: "Let’s go!" (Launch a campaign or create a template).

2.5 Number of Followers

  • My establishment has 223 followers.

  • Competitor Test has not yet gained any followers.

👉 CTA: "Let’s go!" (Use a QR code to promote your page).

2.6 Frequency of Publication

  • My establishment publishes an average of 0.08 posts per week.

  • Competitor Test has not yet published any content.

👉 CTA: "Let’s go!" (Launch a campaign to energize your publications).

2.7 Ratings Associated with Google Reviews

  • Google reviews allow you to measure customer satisfaction:

    • My establishment: 4.2/5 (based on 54 reviews).

    • Competitor Test: 4.4/5 (based on 42 reviews).

👉 CTA: "Let’s go!" (Generate a QR code to collect more customer reviews).

By using this competitive analysis tool, you will gain a better understanding of your positioning in the digital market and identify opportunities for improvement.

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