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How to use GenAI in the Campaign Hub

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Written by Customer Mobilosoft
Updated yesterday

This feature is designed to help you create high-performing marketing campaigns while saving time and ensuring consistent communication across all your locations.

Why use GenAI for your campaigns?

With GenAI, you can:

  • automate content creation for your marketing campaigns

  • adapt your messages to your objectives (visibility, engagement, clicks, conversions…)

  • ensure consistent and high-quality communication across your network

  • optimize the impact of your campaigns, whether organic or sponsored

How to proceed

1. Access the Campaign Hub

  • Go to the Campaign Hub

  • Click on “Calendar view”

  • Then click on “Create a new campaign” (top right)

2. Choose the campaign type

  • Select “Post” for organic campaigns

3. Set up your campaign

Define the objective of your campaign:

Promotion

  • Promote a product

  • Promote a service

  • Promote something else

Event

  • In-store event

  • Local event

  • Other event

News

  • Inform something new

  • Share inspiration

👉 Note: “Banner” is not a campaign type, but a format used to display ads on your Store Locator for a defined period.

4. Define the campaign schedule

  • Select the start and end dates

  • Click on “Confirm” to proceed

5. Select media and activate AI

  • Choose the relevant media platforms

  • Check the “AI Suggestion” box

6. Generate content with GenAI

  • Enter one or more relevant keywords describing your campaign

  • Click on “Validate request”

  • Wait a few seconds while the AI generates your content

👉 A campaign description is automatically generated based on your input.

7. Review and customize your content

Before confirming:

  • Carefully review the generated content

  • Ensure it aligns with your brand image

  • Adjust it if necessary to match your tone and specific messaging

8. Finalize your campaign

  • Add images, videos, and tags if needed

  • Click on “Confirm” to publish your campaign

Note

Campaign creation is not limited to the Calendar view. It is also available from the Overview section, by following the same steps described in the Calendar view.

TEMPLATES VS CAMPAIGNS

When accessing the Campaign Hub interface, GenAI is not only available in the Calendar view.

It can also be used to create templates.

👉 Note: this feature allows you to quickly generate reusable message templates for all your locations.

  • Templates are pre-designed messages, usually created by the head office and shared across all locations.
    Locations can then easily reuse them.

  • Campaigns, on the other hand, are messages you create for direct publishing.
    Unlike templates, they are not necessarily intended for all locations—you can choose exactly which locations you want to target.

How to proceed

  • Click on Templates Library

  • Then click on Add new template

  • Select the relevant media (e.g., Google)

  • Check the “AI Suggestion” box

  • Enter one or more relevant keywords describing your template

👉 A template description is automatically generated based on the provided keywords.

👉 Only the description is generated by AI; the title must be entered manually.

  • Click on “Validate request”

  • Click on Next

👉 You can add images, videos, and redirection CTA links to the template

  • Choose the period, then click on Next

  • Select one or more locations by checking the box next to their name, then click on Next

👉 Use the search bar to easily find a location

👉 You can select multiple locations at the same time

  • Carefully review the template. If needed, click on Previous to go back

👉 Make sure to review the Availability section at the bottom to confirm the selected period and number of locations

  • If everything is correct, click on Save template, or simply Save as draft

Best practices

  • Use clear and relevant keywords

  • Always adapt AI-generated content to your brand voice

  • Align your message with your campaign objectives

  • Double-check content before publishing

GenAI enables you to create campaigns faster while maintaining quality and consistency across your network.

By combining automation with customization, you can maximize the impact of your campaigns and engage your audience more effectively.

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